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We read everything, but we are a small operation and cannot answer individual payment or visa questions.
We cannot help with individual accounts
We cannot look up your payment, unblock a card, check a visa application, or contact Alipay or WeChat on your behalf. For anything account-specific, use the support flow inside the app, or the official provider's help centre.
What we can help with
- Corrections. Something on the site is wrong or out of date. Include the page URL, the exact claim, and an official source if you have one.
- Data deletion. Ask us to remove anything we hold. We will do it without asking why.
- Compatibility data. Something in the database looks wrong or misleading.
- Partnerships. If you operate a service that genuinely helps visitors, we are open to hearing about it — though we do not accept payment for coverage.
Please put the topic in the subject line — “Correction: [page]”, “Data deletion”, or “Partnership” — so it reaches the right place quickly.
Before you write
- If a payment failed, the payment troubleshooting guide covers the common causes and usually answers it faster than we can.
- If you need to know whether a route applies to you, start with the visa page.
- If your question is “will my card work?”, run the test — that is the fastest answer, and it is free.